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Delete Your Account

YZAG Fresh — how to request account & data deletion

This page explains how to request deletion of your YZAG Fresh account and the personal data associated with it, what gets removed, what we're required to keep, and how long the process takes.

1. How to Request Deletion

To request deletion of your YZAG Fresh account and data, email us at support@yzagfresh.in from the email address associated with your account, with the subject line "Delete My Account".

Include the phone number or name on your account so we can find it. We'll confirm your identity, then process the request.

2. What Gets Deleted

  • Your account profile — name, email, Google account link, and phone number
  • Saved delivery addresses
  • Favourites and cart contents
  • Device push token used for notifications

3. What We Keep, and Why

We retain your past order records (items ordered, amounts, and delivery details) even after account deletion, where required for tax, accounting, or legal record-keeping. This data is kept only as long as the law requires and is not used for any other purpose after your account is deleted.

4. Timeline

We process deletion requests within 7 business days of confirming your identity. You'll receive an email once it's done.

5. Questions

Reach us at support@yzagfresh.in. See also our Privacy Policy for more on how we handle your data.